It is process innovation that enables the major proportion of business benefits targeted by a business process strategy. BPM programs that do not secure process innovation never really know what opportunity they missed, some resource savings are achieved, the new IT system is an improvement, people are ok with it, but not inspired, but the ‘quantum leap’ did not occur. So how do you ensure process innovation occurs?
Innovation occurs by creating the right circumstances for a team to produce innovation, together with effetive facilitation. Achieving process innovation is about knowing what to do when and knowing how to lead BPM teams through the process. Business Processes Australia has the knowledge, facilitation skills and experience to make process innovation happen for your organisation, under your leadership. The first thing to do is let us help you set up a BPM Program.