Selection of BPM Systems (BPMS)
Today few business processes are designed that are not to be implemented in some sort of online system. What sort of system is crucial to the success of the BPM Program.
Traditionally enterprise systems were database systems, that is information was stored in and retrieved from databases and the system design revolved around these activities. In consequence whilst the system had many screen views users could use to input and retrieve information, it was up to the user to select which screen to use, there was no workflow. With the advent of Enterprise Application Integration (EAI) enterprises were able to link systems together with the aim of inputting information only once and retrieving it many times via different systems. Then the arrival of workflow management systems introduced proactive task management by the system on top of the databases, so now systems have a business process view of operations that drive activities, not just data. Workflow systems have grown and now incorporate EAI as well as process modelling and process reporting modules, these systems are called BPMS suites or applications.
Like any enterprise system selection, it is important that the business needs drive the process; the system needs to have the necessary technical functionality, and to fit into the enterprise technical architecture effectively. These can be expensive investments and a good selection team will include business, BPM and technical specialists. We provide the BPM specialist, you provide the business and technical specialists, together we will ensure you get best value for money.